Shipping Fresh Sicilian Products | Terms and Conditions
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"Selected freshness, not improvised"
Some of our fresh produce can travel only under specific conditions :
✔ SHIPABLE with refrigerated box (only from October to April):
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Semi-cooked cheeses (e.g. Primo Sale)
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Vacuum-packed cured meats
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Check availability when ordering
✖ NOT SHIPPABLE in any period :
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Soft cheeses (e.g. Tuma)
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Fresh products not vacuum-packed
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Clearly indicated on each product sheet
⚠ Important :
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The refrigerated boxes they are not a guarantee of constant temperature beyond 48 hours
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The couriers they are not responsible for thermal variations (physical damage only with insurance)
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"If the product page allows purchase, it means it's the right time to ship it!"
"We're sorry, but quality is sacred."
🍋 Why don't we ship fresh produce at the moment?
After repeated episodes of mismanagement by couriers (wrong temperatures, unjustified delays), we decided to suspend service during the summer until we find a solution that meets our standards.
🔜 What are we doing?
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Testing alternative protocols for the cold season
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Collaborating with new logistics partners
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Studying more efficient thermal packaging
"Our vastedda, fresh cheeses, and other perishable delicacies will return as soon as we can guarantee they'll reach you as we intended: perfect."
✉️ Do you want to be notified when we resume?
Leave a message on the contact information found on each product. We'll get back to you personally!